Paperweight

Support

Help with our games and software. Write to support@paperweightllc.com. A person reads every message and will answer, usually within two business days.

Writing to us

It helps to tell us:

  • which game, and where you play it: the website, Windows, Mac or Android
  • where you got it, if you bought it through a store
  • what happened, and what you expected to happen
  • a screenshot, if you can take one

Mail to support@fifteenlights.com reaches the same people, and also sends you an automatic reply with the answers below.

Fifteen Lights

Using your phone as a controller

Open the game on a computer at fifteenlights.com/play and scan the QR code above the game with your phone's camera. Hold the phone sideways and play. No app is needed; both just need to be online.

Moving your save from the demo to the full game

In the demo, open Settings, choose Export save and copy the code. In the full game, choose Import save and paste it. Your progress carries over.

Where to get it

The demo is free to play in your browser at fifteenlights.com. The full game is not out yet; the website will say where to get it when it is.

Refunds

If you bought a game through a store, such as the Microsoft Store or Google Play, refunds are handled by that store under its own policy. Write to us if the store can't help.

Contact

Support
support@paperweightllc.com
Privacy
Fifteen Lights privacy policy. To have your data or messages deleted, write to support.
Everything else
hello@paperweightllc.com
Company
Paperweight LLC, publishing as Paperweight Studios